Shipping Policy

Last updated: August 28, 2026

For United States orders of hydration bottles, flavor cartridges, starter kits, accessories, and bundles, handling usually takes approximately 1–2 business days. The carrier's expected travel window is 3–5 business days after dispatch, and actual arrival can vary.

Whether shipping is free appears at checkout. Entering an exact delivery address together with a valid email and phone number is the customer's responsibility. Tracking updates are shared when obtainable.

Report unusual delay, apparent loss, an unlocated delivered scan, or shipping damage with the order number and checkout email. Investigation may require carrier history, parcel images, or video. Some products and destinations may have service restrictions.

Contact

Email: alialdosri2006@gmail.com
Mailing address: 1416 Hale St, Montgomery, AL, 36104, United States
Phone: 205-718-7339